Service management : an integrated approach

By: Contributor(s): Material type: TextTextPublication details: London : Person Education Limited, c2003Edition: 2nd edDescription: xxvi, 529p. : ill. ; 24cmISBN:
  • 978027367353
Subject(s): DDC classification:
  • 21 338.4068
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Holdings
Item type Current library Call number Status Date due Barcode
Books Books UCC Library 651.3 SER (Browse shelf(Opens below)) Available 441-2010

includes an index

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