If only we knew what we know : the transfer of internal knowledge and best practice /
Carla O'Dell, C. Jackson Grayson, Jr., with Nilly Essaides.
- New York : Free Press, c1998.
- xvii, 238 p. : ill. ; 25 cm.
Includes bibliographical references (p. 231-232) and index.
0684844745 (hardcover)
98018441
Organizational learning. Knowledge management. Communication in organizations. Benchmarking (Management)