Telecommunications quality of service management :  from legacy to emerging services / 
Antony Oodan ... [et al.]. 
 - [New ed.] /  Antony Oodan ... [et al.] 
 - London :  Institution of Electrical Engineers,  c2003. 
 - xxxiii, 602 p. :  ill. ;  24 cm. 
 - IEE telecommunications series ;  48 .
<br/><br/> Previous ed. published as: Quality of service in telecommunications / by A.P. Oodan, K.E. Ward and A.W. Mullee. 1997. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0852964242 9780852964248 
<br/><br/><label>LCCN: </label>2007386720 
<br/><br/><label>Nat. Bib. No.: </label>GBA2V0410  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>010350820  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication--Customer services.<br/>Telecommunication--Quality control.
<br/><br/><label>LC Class. No.: </label>TK5102.5  / .T39644 2003 
<br/><br/><label>Dewey Class. No.: </label>384.043