O'Dell, Carla S., 1950-

If only we knew what we know : the transfer of internal knowledge and best practice / Carla O'Dell, C. Jackson Grayson, Jr., with Nilly Essaides. - New York : Free Press, c1998. - xvii, 238 p. : ill. ; 25 cm.

Includes bibliographical references (p. 231-232) and index.

0684844745 (hardcover)

98018441


Organizational learning.
Knowledge management.
Communication in organizations.
Benchmarking (Management)

HD58.82 / .O3 1998

658.3/124