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1.
Research design : qualitative, quantitative, and mixed methods approaches / John W. Creswell. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Thousand Oaks : SAGE Publications, c2014
Availability: Items available for loan: UCC Library (1)Call number: 300.72 CRE.

2.
International management : a cultural approach / Carl Rodrigues. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Los Angeles : Sage Publications, c2009
Online access:
Availability: Items available for loan: UCC Library (1)Call number: 658.049 ROD.

3.
Profitable customer engagement : concepts, metrics, and strategies / V. Kumar. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Los Angeles : SAGE Publications India Pvt. Ltd, c2013
Availability: Items available for loan: UCC Library (1)Call number: 658.812 KUM.

4.
Evaluation methodology basics : the nuts and bolts of sound evaluation / E. Jane Davidson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Thousand Oaks, Calif. : Sage Publications, c2005
Availability: Items available for loan: UCC Library (1)Call number: 001.4 Dav.

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