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1.
Hacking exposed 7 : network security secrets & solutions / Stuart McClure, Joel Scambray, George Kurtz. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw Hill c2012
Availability: Items available for loan: UCC Library (1)Call number: 005.8 MCC.

2.
Information security management handbook / edited by Harold F. Tipton, CISSP. Micki Krause Nozaki, CISSP by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : CRC Press Tylor & Francis Group , c2012
Availability: Items available for loan: UCC Library (1)Call number: 005.8 TIP.

3.
Sustainable ICT in corporate organizations
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : ITU , ; c2012
Availability: Items available for loan: UCC Library (1)Call number: 004 SUS .

4.
Network packet brokers for dummies : VSS monitoring special edition / Steve Piper by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, New Jersey : John Wiley & sons, Inc , c2012
Availability: Items available for loan: UCC Library (1).

5.
Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2012
Availability: Items available for loan: UCC Library (1)Call number: 302.23 PAT.

6.
Measuring the information society 2012 / ITU
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : c2012
Availability: Items available for loan: UCC Library (1)Call number: 302.23 ITU.

7.
Review of mobile handset eco-rating schemes / ITU by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kampala : ITU , c2012
Availability: Items available for loan: UCC Library (1)Call number: 333.7 ITU.

8.
Go green : sustainable buildings by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : ITU , c2012
Availability: Items available for loan: UCC Library (1)Call number: 333.7 ITU .

9.
Boosting energy efficiency through smart Grids by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: ITU , c2012
Availability: Items available for loan: UCC Library (1)Call number: 333.7 ITU.

10.
The content and context of hate speech : rethinking regulation and responses / edited by Michael Herz, Peter Molnar. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge ; New York : Cambridge University Press, c2012
Availability: Items available for loan: UCC Library (1)Call number: 345.0256 HER.

11.
End-of-life management for ICT equipment / ITU by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : ITU ; c2012
Availability: Items available for loan: UCC Library (2)Call number: 363.7 ITU, ...

12.
Digital inclusion : Making mobile phones and services accessible for persons with disabilities / by Series: Digital inclusion
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: ITU ; c2012
Availability: Items available for loan: UCC Library (2)Call number: 362.1 ITU , ...

13.
Understanding what is happening in ICT in Uganda : a supply- and demand-side analysis of the ICT sector / Ali Ndiwalana, F.F. Tusubira by Series: Evidence for ICT Policy Action ; policy paper 8, 2012
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Woodstock, Cape Town 409 The Studios ; c2012
Availability: Items available for loan: UCC Library (1)Call number: 384.3 NDI.

14.
Trends in telecommunication reform 2012 : SMART regulation for a broadband world / ITU by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : ITU ; c2012
Availability: Items available for loan: UCC Library (1)Call number: 384.54 ITU.

15.
Using submarine cables for climate monitoring and disaster warning : engineering feasibility study ITU
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : ITU C2012
Availability: Items available for loan: UCC Library (1)Call number: 551.64 ITU.

16.
Using submarine cables for climate monitoring and disaster warning : strategy and roadmap / ITU
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : ITU c2012
Availability: Items available for loan: UCC Library (1)Call number: 551.64 ITU.

17.
Call center management on fast forward : succeeding in the new era of customer relationships / Brad Cleveland. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Colorado : Call Center Press, c2012
Online access:
Availability: Items available for loan: UCC Library (1)Call number: 658.812 CLE.

18.
Magic of public speaking : a complete system to become a world class speaker / Andrii Sedniev by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Andrii Sedniev c2012
Availability: Items available for loan: UCC Library (1)Call number: 808.52 SED.

19.
Complaint management excellence : creating customer loyalty through service recovery / Sarah Cook. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, c2012
Availability: Items available for loan: UCC Library (1)Call number: 658.812 COO.

20.
Guidance on green ICT procurement / International Telecommunication Union by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva : International Telecommunication Union ; c2012
Availability: Items available for loan: UCC Library (1)Call number: 658.7 ITU.

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