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Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior / Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler. by
Edition: Second Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : McGraw-Hill, [2013]
Availability: Items available for loan: UCC Library (1)Call number: 302 GRE.

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Essential manager's manual / Robert Heller & Tim Hindle. by
Edition: 1st American ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : DK Pub., 1998
Other title:
  • Manager's manual
Availability: Items available for loan: UCC Library (1).

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