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	1.	Telecommunications quality of service management : from legacy to emerging services / Antony Oodan ... [et al.]. by Oodan, A. P. (Antony P.) Institution of Electrical Engineers Series: IEE telecommunications series ; 48 Edition: [New ed.] / Antony Oodan ... [et al.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Institution of Electrical Engineers, c2003 Online access: Table of contents only Publisher description Availability: Items available for loan: UCC Library (1)Call number: 384.043 OOD . Place hold Add to cart (remove)
	2.	ISO 9001 Quality Management System : Material type: Text; Format: electronic ; Literary form: Not fiction Publication details: Springer International Publishing : Springer ; c2017 Other title: ISO 9001 QMS policies, procedures, and forms Availability: Items available for loan: UCC Library (1)Call number: 658.5 NAT. Place hold Add to cart (remove)
	3.	Developing monitoring and evaluation frameworks / Anne Markiewicz, Anne Markiewicz and Associates, Ian Patrick, Ian Patrick and Associates. by Markiewicz, Anne [author.] Patrick, Ian (Sociologist) [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Los Angeles : Sage, [2016] Availability: Items available for loan: UCC Library (1)Call number: 658.404 MAR. Place hold Add to cart (remove)

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