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Call Handling Operations : Candidate Handbook; Keith Bowen.

By: Contributor(s): Material type: TextTextPublication details: Halley Court, Jordan Hill, Oxford OX2 8EJ : Heinemann Educational Publishers ; C2002.Description: vi, 360 p. : ill. ; 25 cm. CDISBN:
  • 9780435455613
Subject(s): DDC classification:
  • 21 384.5
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Holdings
Item type Current library Call number Status Date due Barcode
Books Books UCC Library SHELF 2 384.5 BOW (Browse shelf(Opens below)) Available 460-2010

Includes CD

Call handling

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