000 00669nam a22002297a 4500
005 20230116072007.0
008 230109b |||||||| |||| 00| 0 eng d
020 _a978027367353
040 _cUCC Library
082 _221
_a338.4068
110 _aPerson Education Limited.
245 0 0 _aService management : an integrated approach
250 _a2nd ed.
260 _aLondon :
_bPerson Education Limited,
_cc2003
300 _axxvi, 529p. :
_bill. ;
_c24cm
500 _aincludes an index
650 _aSecondary industries and services
700 _aLooy, Bart Van
700 _aGemmel, PaulDie
700 _aDierdonck, Roland Van
942 _2ddc
_cBK
_n0
999 _c120
_d120